Auto Body Repair Damage Analysis Chester VA
Is Your Vehicle Getting the Right Attention?
Often times our customers tell us their stories about experiences they’ve had with other repair shops. Some tell us the repair took longer than what they were told, some tell us the estimate didn’t even match what the bill turned out to be! At Conner Brothers, we don’t have a hidden agenda. Every repair starts with a complete Auto Body Repair Damage Analysis so that we can provide a quote that is 100% accurate.
Conner Brothers has a team who is I-CAR Platinum trained staff and are well versed with what to look for in any type of collision. Our technicians disassemble and remove all the damaged parts in the affected area and then begin to remove all the related items necessary to compete the repairs. As an example, if we are to paint your rear corner panel, we blend the paint color into the adjacent parts in order for the paint to match. Another proper technique to painting repairs includes the removal of door handles, belt moldings, and door moldings. Another example is the front fender on most cars today, we have to remove the headlamp and front bumper cover will need to be removed, so paint (in this case clear coat) can be applied behind the parts.
“Repairs done Right” is not just a catchy slogan, it’s what we do.
As a Gold Class certified auto body repair shop, Conner Brothers Collision Center specializes in Auto Body Repair Damage Analysis Chester VA. Damage Analysis is a process that takes time. Depending on the severity of the damage, the process could take as little as an hour or as much as 8-12 hours. Once we complete the Damage Analysis, we can safely say with 100% accuracy what the cost of the repairs will be.
Most body shops are not providing the most accurate estimates; in fact, most consumers do not know for sure if the estimate accounts for all the damage sustained, and equally important, how about the repair processes as outlined by your vehicle’s manufacturer. For the very best estimate, you want to use a shop that performs a complete “Damage Analysis.”
The next step in the Damage Analysis process is for our I-CAR Platinum Estimators to document all the damage. These highly trained individuals carefully photograph and label all the damaged parts in our estimating program. Proper documentation of damaged parts and following all OEM processes enables us to properly repair your car back to a “Crash Worthy” state. Even though most folks want to know how much and when their cars will be repaired, it is our belief they also do not want to compromise the safety of the occupants in the process. At Conner Brothers, our focus is your family’s safety. Repairs done right has been our mantra for years and never has it been more important that today. We go above and beyond to get the exact parts needed to complete the repair.
Original Equipment Manufactured Parts
We’ve talked about OEM vs Aftermarket parts in a recent blog. Parts procurement is the most challenging problem faced by all body shops because body shops have limited control over what happens at the dealer. While we have wonderful relationships will all manufacturers, however we cannot with 100% certainty tell you when the parts will arrive. The answer to the question “When will my car be done” comes only when all the parts have arrived and the car is placed into production. It is at that point in time, we can now give you the “Promise Date.” This date is our guarantee when your car will be ready. Having operated body shops over the years for dealerships (Toyota, Chevrolet, Subaru, Hummer, Saab and Cadillac), we’ve learned they do not have a handle on the part procurement problem either. It is an industry wide issue.
At Conner Brothers, we work very hard to eliminate all the variables possible during the repair process. All the while ensuring your family’s safety. We were the first body shop in Virginia or maybe the U.S. to guarantee repairs for life, and we are now the first company to define “Damage Analysis”.
Who Is Conner Brothers?
Conner Brothers auto body shop is a family-owned and operated business with four locations in the Metro Richmond area. Kevin Conner has been running the business since the 1980s and attributes his successes with the hard working staff and technicians.
Conner Brothers Auto Body Repair Shop performs auto body repair on all makes and models of vehicles; including Cadillac, Chevrolet, Chrysler, Dodge, Ford, Hummer, Infiniti, Isuzu, Jaguar, Jeep, Land Rover, Lexus, Mitsubishi, Porsche, Range Rover, Subaru, Suzuki, Volvo, and more. Services include Full Frame Repair, Uni-Body Structural Repair, Metal Straightening, Welding, Panel Repair and Replacement, Plastic Welding, Paintless Dent Repair, Airbag Diagnostics and Replacement, Corrosion Protection, Glass Replacement, Window Repair, and more.
Voted the “Best Body Shop” in Richmond in 2011, 2013, and 2015, and was named one of the top ten body shops in the US byAutomotive Body Repair News magazine. Conner Brothers maintains industry Gold Glass Standards with ongoing training, certifications and providing employees up-to-date knowledge and skills that contribute to proper repairs, improved business performance and risk reduction. Technicians complete the I-CAR Professional Development Program and hold I-CAR Gold, Platinum, and welding certifications.
Conner Brothers has four body shop locations that include Richmond-Hull Street, Richmond-The Fan, Midlothian and Chester. Auto Body Repair services are available for consumers in Richmond, Hanover, Chesterfield, Henrico, Charles City, Hopewell, Petersburg, Prince George, Colonial Heights, Dinwiddie, Amelia and Powhatan Virginia.
Conner Brothers is committed to the local community and supports NBC 12 Acts of Kindness with the “Recycled Rides Program.” This program was created to give people in the community, who have experienced difficult times, a chance at reliable transportation. Once every 6 months, a vehicle, that is donated, is repaired by volunteer technicians. So far, Conner Brothers has helped more than 50 families. Visit our community page to learn how you can get involved.
| Auto Body Repair Damage Analysis Chester VA |